Services sector

ERP, AI and software for Tunisian service companies

Lexa supports consulting firms, creative agencies, professional practices and Tunisian service providers in managing their sales pipeline, tracking time spent and invoicing per project or on a recurring basis.

The Tunisian services sector brings together companies where the value produced is rarely physical: consultant time, expertise, creativity, advice. The common challenge is turning that intellectual work into traceable, billable and profitable-per-project revenue. Lexa addresses this need with an ERP that links sales, project, time and invoice.

Sub-sectors served

Lexa adapts its ERP, its AI agents and its custom development to the specifics of each Tunisian sector.

  • Consulting & advisory firms

    Fixed-price or time-and-materials engagements, structured deliverables, day rates per profile.

  • Creative & communication agencies

    Creative pipeline, campaign management, annual contracts, monthly retainers.

  • Law & legal firms

    Confidential client files, long-term archiving, hourly or per-case billing.

  • Accounting & tax firms

    Client portfolio, tax deadlines, monthly or annual recurring engagements.

  • Engineering & design offices

    Multi-phase projects, milestone deliverables, internal cost tracking per job.

  • IT services companies

    Day-rate services, fixed-price projects, maintenance contracts, subcontracting.

  • Architecture firms

    Fees per mission phase, external consultant management, visual deliverables.

  • Real-estate agencies & rental management

    Acquisition pipeline, property management, leases, recurring collections.

The problems we address

The recurring pain points that sector SMEs face, and the concrete impact they have on the business.

  • Time spent unbilled or under-billed

    Consultant hours aren't logged daily, so they're forgotten; the real margin per engagement stays invisible.

  • Project tracking scattered across tools

    Excel for the schedule, email for deliverables, Drive for documents. No one has the real-time overview.

  • Poorly visible sales pipeline

    Opportunities live in each rep's head. Revenue forecasts rest on intuition, not data.

  • Recurring invoicing done by hand

    Maintenance contracts, retainers, monthly subscriptions: each month, several hours lost issuing invoices manually, with a risk of oversight.

  • Scattered commercial documents

    Quotes, contracts, minutes stored in different places. Finding an approved version takes minutes instead of seconds.

  • Unknown profitability per client or project

    Impossible to know which of your clients are profitable. Commercial trade-offs are made without hard numbers.

The solutions Lexa offers

Three complementary pillars, designed to address the sector's needs end to end: ERP as the central system, AI for automation, and custom development to fill in the rest.

Lexa ERP

Lexa ERP for service companies

  • Sales CRM with pipeline and forecasts
  • Project management with phases, milestones and budgets
  • Time tracking per engagement and per employee
  • Fixed-price, time-and-materials or recurring invoicing
  • Tunisian accounting, automated withholding tax
  • Integrated document management (quotes, contracts, deliverables)
Artificial intelligence

Artificial intelligence for firms and agencies

  • Augmented search (RAG) over your client archives and internal documents
  • Automatic summarisation of minutes and files
  • Assistance drafting quotes, proposals and contracts
  • Internal agents to answer your consultants' questions
  • All on a local LLM: your client files never leave your firm
Custom software

Software development for services

  • Secure client portals (engagement tracking, deliverable sharing)
  • Integrations with your external accountant
  • Connectors to e-signature and shared calendar
  • Profitability dashboards per client, project, team
  • Automation of follow-ups and recurring invoicing

Why Lexa for the services sector

Four concrete differences that matter for the sector's SMEs.

  • From pipeline to invoice, in one tool

    Lexa ERP links CRM, project, time and invoicing. No more double entry between tools, no more gap between what was sold and what was billed.

  • Your client files stay confidential

    Lexa ERP and our AI agents are hosted on your infrastructure or in Tunisia. Your clients' files — often confidential by nature — never leave your firm.

  • Built-in Tunisian compliance

    Withholding tax on services, VAT, compliant invoice formats, social declarations: all delivered by default, not custom-built project by project.

  • Local team, training included

    Our team in Tunis trains your consultants on time entry and project management — the step where most deployments fail elsewhere.

Frequently asked questions — services sector

The questions the sector's managers ask us most often.

For a Tunisian firm, agency or service provider, the ERP must link four flows: sales prospecting (CRM), delivery (project management), time spent by consultants, and invoicing. Lexa ERP, built on Odoo, covers these four flows natively and adds Tunisian tax compliance (VAT, withholding tax on services) and hosting in Tunisia by default for the confidentiality of client files.

Let's talk about your services project

Thirty minutes are enough to understand your context and identify the first opportunities. Free audit, no commitment.