Healthcare sector
Lexa supports Tunisian medical practices, clinics, pharmacies, laboratories and imaging centres in digitalising patient records, managing appointments, CNAM billing and the confidentiality of health data.
The Tunisian healthcare sector combines strong requirements: continuity of care, traceability of procedures, rigorous CNAM billing, and absolute confidentiality of the patient record. Lexa brings tools suited to this reality — with one non-negotiable principle: your patients' data stays in Tunisia, on your infrastructure.
Lexa adapts its ERP, its AI agents and its custom development to the specifics of each Tunisian sector.
GPs and specialists: patient record, calendar, simple billing.
Multiple practitioners, technical-platform management, CNAM and complementary billing.
Medication stock management, expiry dates, third-party payment, prescriptions.
Sampling, prescriber management, results, quality compliance.
Multi-session treatment plans, prosthesis quotes, patient-journey tracking.
Modality scheduling, reports, long-term archiving, DICOM integrations.
Session series, CNAM coverage, protocol tracking.
Animal patient records, prescriptions, product sales, vaccine reminders.
The recurring pain points that sector SMEs face, and the concrete impact they have on the business.
History hard to find, repeated questioning at each consultation, information lost when a practitioner is transferred.
Overbooking, patient no-shows, unfilled slots, significant admin time spent on phone confirmations.
Repeated entry of procedures, coding errors, rejected claim forms, collection delays spread over months.
Expiries not caught in time, shortages on critical items, overstock tying up cash.
Cloud tools send patient data outside Tunisia. Respect for medical secrecy and compliance with local requirements become legally fragile.
How many consultations per practitioner? What's the schedule fill rate? Which procedures most performed? Answers take hours, not seconds.
Three complementary pillars, designed to address the sector's needs end to end: ERP as the central system, AI for automation, and custom development to fill in the rest.
Four concrete differences that matter for the sector's SMEs.
The patient record is one of the most sensitive pieces of data your structure handles. Lexa is hosted on your infrastructure or on a Tunisian server you control. No sending to a foreign cloud, no sharing with a third-party vendor.
All our AI agents run on a local LLM. When a consultation, a report or an exchange between caregivers goes through the AI, nothing leaves your structure. That's the condition for making AI acceptable in healthcare.
Procedure coding, claim-form generation, rejection and follow-up management: Lexa integrates CNAM flows by default. Your doctors focus on care, your front desk on the patient relationship.
Our deployment team signs confidentiality agreements suited to the healthcare sector. On-site work follows your constraints (slots, supervision, data-access restrictions).
The questions the sector's managers ask us most often.
For a Tunisian healthcare structure, the software must cover five functions: the patient record, appointment management, CNAM and complementary billing, accounting, and data confidentiality. Lexa, built on Odoo and adapted to the Tunisian market, covers these five functions with hosting in Tunisia by default. It's this last point that sets it apart from international tools whose data goes off to foreign clouds.
Thirty minutes are enough to understand your context and identify the first opportunities. Free audit, no commitment.
